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Dealer Lead Track manages over 5 million leads for our dealers. Become a partner today and improve how your store handles every lead.
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Dealer Lead Track will get your emails to the customer's inbox, not sent to spam folders.
Automated eMail Setup
Setup automated eMail schedule and send eMails to customers on pre-set schedule 5:58
How Dealer Lead Track Works
8. Assign Single Leads
1:50

Assign a single leads to another staff member

Assign Single Leads With Dealer Lead Track's Independent Car Dealer CRM


9. Note Pad
2:02

Enter and save important notes with every customer contact

Enter Notes To Understand Every Customer with Dealer Lead Track's Independent Car Dealer CRM


10. Icon Symbols
3:12

Dealer Lead Track's icon notification symbols help staff understand every lead

Icon Symbols Help Staff Understand Leads with Dealer Lead Track's Independent Car Dealer CRM


11. Move Customer From List To List
1:49

Prioritize customers into six lead categories - Hot Leads - Active Leads - Out Of Stock Leads - Sold Leads - Dead Leads - Warranty Follow Up Leads

Move Customers From List To List with Dealer Lead Track's Independent Car Dealer CRM


12. After The Sale
4:05

Contact current customers at pre-determined future dates creating repeat business

Earn Repeat Customers After The Sale with Dealer Lead Track's Independent Car Dealer CRM


13. Warranty Follow Up
2:55

After the sale warranty follow up efforts help increase back end profits

Warranty Follow Up Tasks Help Increase Back End Profits After The Sale with Dealer Lead Track's Independent Car Dealer CRM


14. Search For Customers
2:21

Search by name, vehicle, phone number or price point to locate customers matching search criteria

Search For Customers with Dealer Lead Track's Independent Car Dealer CRM


15. Smart Jump Back
2:08

Utilize Smart Jump Back to work more efficiently

Utilize Smart Jumpback with Dealer Lead Track's Independent Car Dealer CRM

How To Setup Dealer Lead Track
1. How To Add Sales Staff
1:51

Easily add new staff members from your Dealer Dashboard

How To Manage Users with Dealer Lead Track's Independent Car Dealer CRM


2. Setup Text and eMail Notifications
2:05

Setup text and eMail notifications so Dealer Lead Track will send you reminders when action is required

Setup text and email notification with Dealer Lead Track's Independent Car Dealer CRM


3. Dynamic eMail Link Setup
3:09

Enter eMail hyperlinks which embed in outgoing eMail scripts

Setup Inventory Links with Dealer Lead Track's Independent Car Dealer CRM


4. Dealership Information - Activate eMail Signature
2:59

Verify and change dealership information and activate eMail signature used for eMail scripts

Setup Dealership Information with Dealer Lead Track's Independent Car Dealer CRM


5. Adjust eMail Signature
2:49

Adjust email signature for individual sales staff

Adjust eMail Signature with Dealer Lead Track's Independent Car Dealer CRM


6. Setup Your Dealership eMail Address Inside Gmail
4:59

Setup your dealership email address inside a Gmail holding email account to use Gmail as default email editor

Setup Gmail with Dealer Lead Track's Independent Car Dealer CRM

7. Manage Advertisers - Setup Auto Population
4:18

Setup internet lead auto population. Setup costs to better understand your advertising effectiveness

How To Manage Advertisers and setup auto population with Dealer Lead Track's Independent Car Dealer CRM


8. Automated eMail Setup
5:58

Setup automated eMail schedule

Setup Automated eMail Feature with Dealer Lead Track's Independent Car Dealer CRM


9. Multi Store Setup
3:59

Link multiple locations inside Dealer Lead Track

Multi Store Setup with Dealer Lead Track's Independent Car Dealer CRM


10. Re-Distribute Leads After Staff Turnover
2:10

Re-Distribute Leads After Staff Turnover

Re-Distribute Leads After Staff Turnover with Dealer Lead Track's Independent Car Dealer CRM


11. Export Customer Data
1:59

Export customer data creating mailing lists

Export cutsomer data creating marketing Mailing lists with Dealer Lead Track's Independent Car Dealer CRM


12. Transition Worksheet
1:51

Smoothly transition staff from no sales system to Dealer Lead Track

Transition Worksheet Helps Staff Utilize Dealer Lead Track's Independent Car Dealer CRM

 
Dealer Lead Track's Reports
1. Advertising Report
1:35

Measure advertising effectiveness with factual data on how much each lead and each sale costs your store to generate


2. Staff Activity Report
1:48

Verify staff follow up attempts and improve poor sales habits

Verify Staff Follow Up Activity with Dealer Lead Track's Independent Car Dealer CRM

3. Sold Leads Report
0:57

Compare Sold Leads Report Against DMS Data

Compare Sold Leads Report Against DMS Data with Dealer Lead Track's Independent Car Dealer CRM


4. Out of Stock Report
1:52

Maximize prior sales opportunities by re-stocking proper inventory creating more sales

Restock Needed Inventory with Dealer Lead Track's Independent Car Dealer CRM

Setup Your eMail
1. Gmail Setup
3:00

Setup Gmail as default eMail handler


2. Outlook Setup
1:38

Setup Outlook as default eMail handler

Setup Outlook as deafult email handler with Dealer Lead Track's Independent Car Dealer CRM


3. Advanced Gmail Setup
7:05

Setup your eMail address inside of Gmail

Setup your eMail address inside Gmail with Dealer Lead Track's Independent Car Dealer CRM

4. Adjust eMail Signature
2:49

Adjust your default eMail signature

Adjust eMail Signature with Dealer Lead Track's Independent Car Dealer CRM


5. Send Scripted and Automated eMail
5:47

Send scripted and automated eMail

Send Scripted and Automated eMail with Dealer Lead Track's Independent Car Dealer CRM

What is CRM / ILM?

CRM is an acronym that stands for Customer Relationship Management and ILM is an acronym that stands for Internet Lead Management. Both define how you create, develop and manage relationships with your potential, current, and past customers. Dealer Lead Track’s web-based internet lead management CRM / ILM system utilizes technology that creates lasting relationships with customers by prompting sales staff to contact a customer at the exact time a customer is looking to purchase, and creating satisfied customers today and potential repeat customers tomorrow, leading to increased sales both now and in the future. Running a successful new or used car dealership without a focused lead management system or CRM / ILM is a difficult task.